Contacting the Festhalle

On our website, you can find all the information you might need about events and your visit to the Festhalle. If you have any specific questions, please use our contact form.

Your visit to the Festhalle

  • What can I bring with me, how can I get there and what measures are being taken to protect minors and ensure barrier-free access? Answers to these and many more questions can be found in the visitor area.

Contact form

  • If you have any questions, please do not hesitate to contact us by telephone (+49 69 75 75 -0) or use our contact form.
  • If any events are cancelled or postponed, we will inform you via our Events Calendar as soon as we receive notification from the organisers. For other enquiries - regarding the return of tickets or refunds, for instance - please contact the organisers of the events in question. You will find their contact details in our Events Calendar.
  • Do you wish to buy a ticket? Tickets to our events can be purchased at the advance ticket sales office.
  • If you have lost personal items, please contact our Lost and Found by e-mail ( or telephone (+49 69 75 75 14 48).

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Interested in booking the Festhalle?  

Organisers are asked to contact Messe Frankfurt’s Sales Guest Events team directly. We would be happy to advise you on all questions regarding the location and detailed event planning.

Accreditation for an event

Are you a media representative interested in an event taking place at the Festhalle or another Messe Frankfurt location?  Please contact the organiser directly for accreditation. The websites are linked in our event calendar.

To event search  

Further information for journalists can be found in the press area.